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Nash County North Carolina Homepage

Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Main

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  • Visit the Staff Directory to find all department and staff contact information.
    Main
  • Use the FAQs module to easily find answers to the questions you ask the most.
    Main

9-1-1 Communications

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  • Dialing 9-1-1 is a free call from your home, business or cell phone. When dialing 9-1-1, the dispatcher will ask to confirm information such as:
    • The name of the residence or business name
    • The location you are calling from
    • The phone number you are calling from.
    The dispatcher will ask a series of questions to gather as much information as possible regarding the emergency you are reporting. We would ask that you remain patient and answer the questions the dispatcher is asking you. In many cases while you are on the phone with a dispatcher, another dispatcher is dispatching the requested assistance to your location. Please do not hang up until instructed to do so by the dispatcher.
    9-1-1 Communications
  • We would encourage you to remain on the line and inform the telecommunicator that you dialed in error. Otherwise the telecommunicator will attempt to call the phone number back and depending on the nature, may dispatch law enforcement to the location to confirm that there is no problem.
    9-1-1 Communications

Administration

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  • A person wishing to speak on a topic not on the public hearing agenda may sign up to speak during the public comment section of the meeting. To sign up, please arrive early and sign up with a representative of the Clerk's Office. Public comments are only on the agenda of the first meeting of the month ad and are limited to five minutes.

    Administration
  • The county commissioners routinely appoint citizens to serve on various boards. Citizens are asked to complete an application form and submit it for consideration.
    Administration

Emergency Management

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  • Preparing for disasters includes several strategies:
    • Develop a family disaster and communications plan
    • Develop a disaster supply kit
    • Know your evacuation routes
    Emergency Management
  • The “Are You Ready Guide” from FEMA is a good source for information on preparation and recovery from disasters.
    Emergency Management

Emergency Medical Services

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  • Contact Southern Credit Adjusters at 252-977-0125. Their physical address is: 2420 Professional Dr, Rocky Mount, NC 27804 

    Emergency Medical Services

Emergency Services

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  • A hazard or violation may be reported at any time. The Fire Marshal's Office will respond to any complaint regarding a life safety hazard, illegal burning or other fire code violations in our service area. The complaints or violations may be reported directly to the Fire Marshal's Office at the following numbers:
    • Call 252-459-9805, Monday through Friday, 8 a.m. to 5 p.m.
    • Call 252-459-7131, weekends and holidays, 5 p.m. to 8 a.m.
    Emergency Services
  • All fire inspection reports are public records and are available upon request. Please call 252-459-9805, Monday through Friday, 8 a.m. to 5 p.m.
    Emergency Services

Farmer’s Market

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  • Our market research has indicated local customers and farmer-vendors prefer Saturday mornings. During the peak of the agricultural production season, June through August, the market is open on Saturday and Wednesday mornings allowing farmers to harvest and market their products twice weekly.
    Farmer’s Market
  • When you shop at the farmers market you are doing business with independent farmers. They set their own prices and determine what they will bring to market. It is up to you the customer to pick and choose product quality, quantity, and price for your own satisfaction.
    Farmer’s Market

Human Resources

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  • Nash County residency is not required. Non-US citizens must be able to work legally in this country and present documents verifying immigration status.
    Human Resources
  • Applications remain active or on file until a hiring decision has been made. The county does not reactivate applications for future vacancies.
    Human Resources
  • No, Nash County requires a completed application. The employment application has been designed to provide information needed to make employment related decisions. An applicant may provide a resume as an attachment to the completed application.
    Human Resources
  • You must complete all mandatory sections of the online application, including the work history section of the application, in order for your application to receive further consideration.
    Human Resources
  • If you are selected for an interview, you will be contacted either by telephone or mail, usually within two to four weeks after the closing date.
    Human Resources
  • After the closing date, the applications are reviewed and screened by the hiring manager as an initial step in the selection and hiring process. The most competitive applicants are contacted for an interview. Applicants who are not selected for an interview are notified by mail or email.
    Human Resources
  • Applicants who are selected for interviews will be contacted directly by Human Resources or the hiring department. Due to the volume of applications we receive, we do not notify each applicant individually regarding the status of the recruitment for the position. If you want an email indicating your application has been received, then mark it as such when you apply online.

    Human Resources
  • Applications are accepted only for jobs that are currently being advertised. If you are interested in a position that is not currently open, you may fill out an online job interest card.
    Human Resources
    • Complete the entire application.
    • In addition to full-time work experiences, list any relevant temporary, part-time, internships, volunteer, and military work experiences.
    • Include a resume if desired. However, a resume will not be accepted in lieu of the completed application.
    • Be sure to include your complete education and training background and list any relevant registrations or certifications specific to the position you seek.
    • Your application form is our primary source of information in considering you for employment and, therefore, should represent your best effort.
    Human Resources
  • You will receive notification via email or regular mail regarding the status of the position.
    Human Resources
  • You may use the public computers located in many public libraries. You may also apply for county positions at the Employment Security Commission. Family and friends may also have internet access available for you to use. Computers are available in the Human Resources Department, Monday through Friday, 8:30 a.m. - 4:30 p.m. We are located on the 3rd floor of County Administration Building:
    120 W. Washington St.
    Nashville, NC 27856
    Human Resources
  • If you do not already have an email address, free email is available through a number of providers. Though we cannot endorse any particular vendor, you may want to visit MSN Hotmail, Yahoo! Mail, or AOL AIM Mail.
    Human Resources
  • You must click "Save" to retain the information you have entered. If you close your browser prior to clicking "Save", you will lose any information you entered after the last time you saved. If at any time you need to exit out of the application form, click the "Save" button at the bottom of the form. You can return to your application later by logging into your account with your username and password.
    Human Resources
  • All information is on a secure web server. Only the Human Resources Department and other county department users authorized to review specific job openings will have access.
    Human Resources
  • Yes, once you have completed your online application, you can apply for multiple positions that are currently open.
    Human Resources
  • After you have submitted your application, you will see a link that reads, "Click here for a printable version of the application you just submitted." Use this link to print a copy.
    Human Resources
  • As with any position, once a closing date / time has passed, no application will be accepted or considered. Please continue to visit our website and apply for new jobs as they become available. You may also want to complete a job interest card to automatically be notified when a position you are interested in becomes available.
    Human Resources
  • You must submit a separate application for all positions that interest you.
    Human Resources
  • No application is submitted until you click on the "Accept" button. If at any time you do not want to submit your application, save your work, then log out.
    Human Resources
  • Changes can be made to your application at any time before it is submitted. Once you submit an application for a particular position, you cannot go back and make changes to the submitted application. We only accept one application per position from a candidate. You may also make changes before submitting your application for any new positions.
    Human Resources

Parks & Recreation

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  • Ennis Park is located at
    4605 N. Old Carriage Rd
    Rocky Mount, NC 27804
    Parks & Recreation
  • Please fill out the Shelter Rental Agreement form.
    Parks & Recreation

Animal Control

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  • Animals are considered a nuisance if they meet any of the following conditions
    • Damage property
    • Molest passersby, including cars and bikes<
    • Are kept in unsanitary conditions in a pen (odors)
    • Defecate in other yards
    • Attack other domestic animals
    Animal Control

Public Health

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  • The Nash County Health Department maintains numerous locations.

    • The Nashville office houses clinical, WIC, Health Education and Planning, and Administration Services. Environmental Health is based separately in a different Nashville office.
    • The Rocky Mount Clinic houses clinical and WIC services. Animal Services is based separately in a different Rocky Mount office.

    If you are unsure which location you need, please call the Nashville Health Department office at 252-459-9819.

    Public Health
  • From time to time, local agencies in our community host drop-off events. Please pay attention to local community calendars for dates/times. Some pharmacies also have prescription drop-off boxes located in the store. 

    Public Health

Public Utilities

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  • Call 252-462-2436 or email if you have questions about connecting to water or sewer, fees, or related bills.

    Public Utilities
  • Call 252-462-2436 or email us to inquire about water and sewer policies and plans.

    Public Utilities
  • Contact Mike Phillips, Public Utilities & Facilities Director, at 252-462-2436 or by email.

    Public Utilities
  • You will need to complete the Application for Water Service Tap form (prices are given on the form). When payment is received for the tap you select, the tap will be installed within approximately two weeks if connecting to the existing water system. Once a tap is installed, a monthly tap discount fee of $20 will be charged until you connect your home to the county water system. When you are ready to connect to the water service tap, the application for water/sewer service form will need to be completed and the application fee and deposit paid. Once this has been done, the water meter will be installed.

    Public Utilities
  • If you are moving into a residence with an existing service, or you are ready to connect to an existing tap, the application for water/sewer service form and the fee/deposit payment are required. If you are renting, a copy of the lease is needed for our records. Apply online, or download the application below.

    Public Utilities
  • All customers are billed monthly. Bills are read around the 15th and mailed out by the last day of the month.

    Public Utilities
    • Check Payments can be mailed to: 120 W Washington St, Suite 2004, Nashville, NC 27856
    • Check or Cash payments can be paid at the Tax Collections Office in the Claude Mayo Administrative Building (Nashville) Monday through Friday from 8 a.m. to 5 p.m.
    • Monthly automatic draft (drafted on the 5th of the month)
    • A drop box is located at the back-parking lot entrance to the Administrative Building for after hours convenience.
    Public Utilities
    • Utility service crew may be flushing lines in your area or turned the water off temporarily to work on the lines.
    • Payments are due by the 15th of the month. 
    • On the 25th of the month, your account is charged a $60 reconnection/delinquent fee and your water service will be turned off until the past due amount is paid in full.
    • Service was turned off by prior renter/owner.
    • Contact Nash County Public Utilities to establish the water account in your name.
    Public Utilities
  • Call the Office at 252-462-2436.

    Public Utilities
    • One most common problem is the toilet. Test it for leaks by putting a few drops of dark food coloring in the tank. After 12 hours without flushing, if there is coloring in the bowl, the seal in your tank is leaking. Make sure the handle mechanism operates smoothly and the chain does not get caught under the flapper.
    • Check faucet, shower, laundry, and water heater connections and the plumbing under the home.
    • Fill out the complaint form or call Nash County Public Utilities. When our service employee arrives, make sure no water is in use. The meter will be re-read and checked for an indication of unexpected water usage. We will notify you with the findings.
    Public Utilities

Register of Deeds

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  • 120 W. Washington Street 3rd Floor Claude Mayo Admin Building Nashville, NC 27856
    Register of Deeds

Animal Control > Animal Shelter

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  • The Pet Over-Population in North Carolina (POP-NC) affordable spay and neuter mobile clinic comes to the Nash County Animal Shelter. It provides affordable, one day spaying and neutering. Please call POP-NC at 919-942-2250 or schedule an appointment by email.
    Animal Control > Animal Shelter

Soil & Water

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  • Nash Soil and Water Conservation District provides the Nash County Soil Survey to customers at no charge. It can be obtained by visiting the local office at: 1006 Eastern Ave. Ag Center Drive Room 107 Nashville, NC 27856 The survey is also available online.
    Soil & Water
  • You can visit the local office where we have historical aerial photographs for the following years : 1988, 1981, 1978, 1971, 1964, and 1954. Maps are not available to be loaned or sold, but copies of specific sites can be made.
    Soil & Water

Fire Services

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  • Each fire district in Nash County is assigned a Public Protection Classification (PPC) Code. Give us a call at 252-459-9805 and we can identify your address’s code.
    Fire Services
  • Give us a call at 252-459-9805 to schedule an inspection.
    Fire Services

Solid Waste - Acceptable Materials

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  • It is safe to assume practically all plastic bottles that hold a beverage like soda or water are banned from the landfill. Other plastic bottles can include:

    • Sport drink bottles
    • Juice bottles
    • Milk jugs
    • Salad dressing bottles
    • Condiment bottles
    • Laundry detergent bottles
    • Dish soap bottles
    • Cough syrup bottles
    • Mouthwash bottles
    • Shampoo and conditioner bottles
    • Liquid soap bottles
    Solid Waste - Acceptable Materials
  • Yes, it is fine to recycle "junk mail" along with your newspapers.
    Solid Waste - Acceptable Materials

Human Resources > Employment Information

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  • Applications remain active or on file until a hiring decision has been made. The county does not reactivate applications for future vacancies.
    Human Resources > Employment Information
  • No, Nash County requires a completed application. The employment application has been designed to provide information needed to make employment related decisions. An applicant may provide a resume as an attachment to the completed application.
    Human Resources > Employment Information

Planning

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  • There are some businesses that can be operated from your home. Contact the zoning administrator at 252-459-9809 to discuss your business.
    Planning
  • Complete a Housing Assistance Request General Information Form. Applications are only accepted when funds become available.
    Planning

Sheriff's Office - Juror Information

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  • Every two years, a three-person Jury Commission for your county oversees the compiling of a Master Jury List of county residents who are either licensed drivers or registered voters, or both. Your name was drawn at random from that master list. Though your Jury Duty notice is mailed by the Sheriff's Office, your name is selected randomly by the Clerk of Court's office.

    Sheriff's Office - Juror Information
  • Jurors must be citizens of North Carolina and residents of the county where summoned; be at least eighteen years old; not have served as a juror during the previous two years; be physically and mentally competent and able to understand English; and not be a convicted felon (unless citizenship has been restored).
    Sheriff's Office - Juror Information
  • Yes. A jury summons is an official court summons and failure to report as required could mean that the court could hold you in contempt and/or impose a $50 fine for not responding to a jury summons.
    Sheriff's Office - Juror Information
  • You may ask a District Court Judge to defer your service to a date that is more convenient. You must have a pressing reason why you cannot serve on the date on the summons, e.g., prior vacation plans. You may also ask to be excused if you have a medical reason that prevents your service or you have served as a juror within the past two years, or are otherwise ineligible to serve. If your jury summons does not tell you how to request a deferral, call the Clerk of Court’s Office in your county.
    Sheriff's Office - Juror Information
  • It is against the law for an employer to fire or demote an employee because they serve as a juror. However, the law does not require that the employee be paid in full while serving.
    Sheriff's Office - Juror Information
  • Yes, you will receive $12 for every day you serve, and if you are seated on a trial and serve for more than five days, you will be paid $30 for every day after those first five days. The Clerk of Court will issue your jury payment within a few days of your jury service.
    Sheriff's Office - Juror Information
  • Your jury summons should tell you the room to which you should report at the courthouse. Report to that room at the time listed on your summons. You will be checked in when you arrive by a member of the clerk’s staff.
    Sheriff's Office - Juror Information
  • In smaller counties, your jury summons should tell you whether you are summoned for a criminal or civil term of court. In larger counties with several court sessions held at the same time, you may hear either criminal or civil matters.
    Sheriff's Office - Juror Information
  • You should dress comfortably, but not too casually. Dress for court as if you were going to work or to church. Many judges do not allow anyone to come to court wearing halter or tank tops, cut off jeans, or shirts with offensive wording. Remember you will be acting as part of the court while serving as jurors, so dress appropriately. Also, you might want to wear layered clothing since courtroom temperatures may vary considerably, requiring the removal or addition of a sweater or jacket.
    Sheriff's Office - Juror Information
  • If you are seated for a trial, you must serve until the trial ends, which may be from two days to several weeks. However, most jurors only serve for one or two days.
    Sheriff's Office - Juror Information
  • In an emergency, you may be contacted through the Clerk of Court’s Office, or at an emergency number given to you when you arrive at the courthouse. The court staff will make certain that you get the message.
    Sheriff's Office - Juror Information
  • When you report to the courthouse, you will be shown an orientation video that explains what to expect as a juror. You will also be given additional information from the court staff. Then all jurors present will take an oath as jurors and be given a red juror badge to wear until they are released from jury duty by the judge. Once a trial begins, the judge will instruct you on your duties as a juror.
    Sheriff's Office - Juror Information
  • It is extremely rare for a jury to be "sequestered" or kept in a hotel during a trial. You should expect that you will be allowed to go home at the end of each court day.
    Sheriff's Office - Juror Information
  • When your name is randomly drawn to take a numbered seat in the jury box at the start of a trial, the attorneys will ask you questions about yourself. If you know the parties to the case or any of the court officials, or if your answers to questions lead the attorneys or the judge to feel that you could not be objective in considering the evidence in this trial, you will be dismissed, with the court’s thanks.
    Sheriff's Office - Juror Information

Tax

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  • Probably. The likelihood that your property has not changed in value over eight years is small. Basically, we can expect to see the whole range of potential. In other words, there will be properties for which values have declined, others may be about the same, while some may have increased. The 2017 revaluation notices will likely be mailed to taxpayers sometime in late 2016 or possibly January of 2017.
    Tax
  • You may call the County Tax Office at 252-459-1368 Monday through Friday 8 a.m. to 5 p.m. Appraisers may not always be readily available due to being in the field, or conducting informal reviews in the office and consequently you may need to make an appointment or request they call you back. Taxpayers are always welcome to ask questions or discuss concerns.
    Tax
  • The Board of Equalization and Review is the official assessment appeals board. This board meets between the first Monday in April and the first Monday in May each year. Its members are people who are knowledgeable of property values throughout Nash County.
    The board, upon written request, will hear any and all appeals concerning the assessed value of real property in Nash County. Your appeal is more likely to be successful if you present evidence that comparable properties in the same neighborhood are assessed for less than yours. Copies of property record forms on your comparables, with records of their assessed values or sales prices are your best defense. Note any differences between your property and the comparables and point out these differences.
    The appeal board will be interested only in the fairness and accuracy of the value placed on your property, not in whether you can afford to pay your taxes or whether taxes are too high. Appeals from decisions of this board may be made to the North Carolina Property Tax Commission.
    Tax

Public Health - Education - Diabetes Education

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  • Yes, some of our programs may be able to assist you. Call us at 252-459-9819 or 252-446-0027 for more information.
    Public Health - Education - Diabetes Education

Public Health - Home Health

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  • Home health patients are often recovering from illnesses or accidents or they may be suffering from chronic, long-term conditions such as a stoke, respiratory conditions, diabetes; joint replacements or high-blood pressure.
    To request home health services; you or your family may ask your physician to refer you for these services. If you are in the hospital, the discharger planner may refer you for home health services. Anyone can receive home health Services who:
    • Lives in (or within 10 miles of) Nash County
    • Is under the care of a physician who will order services
    • Is homebound
    • Requires intermittent skilled services
    Public Health - Home Health
  • Medicare, Medicaid, private insurance, health maintenance organizations, the Veteran's Administration, Champus, and Worker's Compensation pay for many home health services. Self pay plans can be developed for those with no insurance coverage.
    Public Health - Home Health

Public Health - Education

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  • The Health Education and Planning team purchases and develops educational information, such as brochures on many health topics. However, supplies are often limited. To request educational materials, please fill out the "Request for Information" form on the Health Education & Planning page. If your request has a time limit, please give us at least two weeks' notice. For questions or assistance about the form, contact us at 252-459-9819.

    Public Health - Education
  • Health Education and Planning staff often attend health fairs or conduct group presentations to share information on general health department services as well as on specific topics such as diabetes, nutrition, etc. as requested. Please fill out the "Request for Information" form on the Health Education & Planning page and someone will reach out to you as soon as possible. Give at least a two-week notice for presentations or events. Please note that there is no guarantee that the Health Department will attend an event or do a presentation if you fill out the form or call for assistance. If you need help filling out the form or have any questions, please call 252-459-9819.

    Public Health - Education

Public Health - Environmental Health - Sewage Disposal / Well Inspection

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  • First, get clearance from your planning zoning and utilities authorities. Then, get the application from Environmental Health. You will need to complete the application, pay the fee and provide a site plan. Nash County Environmental Health and Nash County Planning / Zoning Department are located together in the Administration Building.
    Public Health - Environmental Health - Sewage Disposal / Well Inspection
  • Your lot must be cleared from undergrowth and thin enough (if wooded) that a laser level can be used to lay out the septic system.
    Public Health - Environmental Health - Sewage Disposal / Well Inspection
  • Total coliform includes several species of bacteria that are present normally in the soil or on plants. Total coliform may not be harmful in themselves but do indicate that there is a possible source of contamination. Fecal coliform indicates contamination from the bowel of a warm-blooded animal.
    Public Health - Environmental Health - Sewage Disposal / Well Inspection
  • Well and Septic permits are valid for 5 years. The Well or Septic must be installed within the 5 years.
    Public Health - Environmental Health - Sewage Disposal / Well Inspection

Public Health - Environmental Health - Food / Lodging / Institutional Sanitation

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  • No, the inspection form for restaurants has point values assigned by the state.
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation
  • No, inspections are unannounced.
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation
    • 100.0 - 90.0 = A
    • 89.5 - 80.0 = B
    • 79.5 - 70.0 = C
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation
  • Yes, a restaurant is closed when an inspection score is less than 70.
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation
  • Yes. A restaurant can request a re-grade to raise their letter grade. Law requires that a re-inspection be done unannounced within 15 days of request.
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation
  • Restaurants are inspected on a risk based schedule that can range between one and four times per year. Almost all establishments get at least two inspections per year. Follow up visits are required for critical item violations.
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation
  • Yes. A comment addendum is always used with inspection forms to document temperatures and violation details.
    Public Health - Environmental Health - Food / Lodging / Institutional Sanitation

MIS

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  • Please contact the Webmaster at Webmaster@nashcountync.gov to report a broken link or any other website comments or concern
    MIS
  • The Management of Information Systems Department generally provides computing support services for the county's departments. That includes the county's internal computer network, email services, application development and support, as well as internet websites.
    MIS
  • Because these may take a long time to run, we recommend starting them before you leave at the end of your day so they can run over night. 1. Reboot your computer and press the f12 key as soon as you see the Dell screen that shows right before the Windows screen. If you miss it, just wait for Windows to finish starting and try again. 2. Now you should see the black boot menu screen. From here it depends on which model of computer you have, but the steps are similar for all. 3. Use the up/down arrows to select “Diagnostics” or “Utility Partition” or something similar and press the enter key. 4. A few pre-boot tests may run and ask you some questions. Answer as best you can (these tests aren’t important now). At the end of these tests press any key to boot the utility partition. 5. Then the hardware diagnostics screen comes up while loading some software, and then a menu with 4 buttons. Click on the “Custom Tests” button. 6. Check the Non-interactive tests only box near the top of the window and select “All Devices” from the tree on the left. 7. Click “Run Tests” button. 8. Email or call the Help Desk with whatever error messages you get. If you don’t get an error message, then your issue is probably software or network related.
    MIS
  • Take a screen shot...Applies to Windows 7
    MIS

Housing Programs

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